Frequently Asked Questions
Do you only offer services in Illinois?
Not at all! While NorthBeam Creative is proudly based in Illinois, we work with clients across the U.S. and beyond.
Our entire process—from discovery calls to design reviews—is built to work seamlessly remotely, using tools like Zoom, Google Meet and Slack to stay connected and collaborative no matter where you're located.
Whether you're in Seattle, San Diego, or Sydney—we can help your brand find its true north.
Do you offer retainers or ongoing support?
Yes. Many clients continue working with us for:
Ongoing social media management
Seasonal marketing materials
Website updates or maintenance
Ask us about custom monthly packages after your project launch.
Can you help with just content or just design?
Yes! We offer modular services to meet you where you are.
If you have a brand but need custom graphics or need social strategy without design—we’ve got you covered.
Who do you typically work with?
We collaborate with:
Early-stage founders building their first brand
Growing businesses ready for a visual refresh
Marketing teams needing ongoing design support
Creatives and consultants launching digital products
Our sweet spot is working with clients who value clarity, care about their audience, and want their brand to feel as polished as their vision.
Do you offer custom packages?
Yes! While we offer starter packages for branding, web, and social media—we know no two brands are alike. After a discovery call, we’ll create a custom proposal that fits your exact needs, goals, and timeline.
Our goal is to provide the right level of support—nothing bloated, nothing cookie-cutter.
What if I already have a brand but need support?
Great! If you already have a brand or site but need refinements, extensions, or content support, we offer:
Brand audits
Social refreshes
Web maintenance or UX tweaks
New collateral based on existing assets
We’re happy to build on what’s already working—or help you evolve what isn’t.